1. Terms and definitions

1.1 Fast-swap is an automated web-service located in the Internet at https://fast-swap.org, which offers its services by means of a special program interface for all Users (hereinafter Service).

1.2 The User is any individual or legal entity who has agreed to all the terms and conditions offered by the Service and has acceded to this Agreement.

1.3 Electronic units (title units) are units of account of the corresponding electronic payment systems, indicating a certain volume of rights of claim or other rights, arising from the contract between the electronic payment systems and their Users.

1.4 Electronic Settlement System (Payment System) - a software and hardware product developed by a third party and representing a system for implementing accounting of electronic units, as well as organizing mutual settlements between its users.

1.5 Payment - transfer of electronic units from payer to recipient.

1.6 Order means the information provided by the User by electronic means of the Service, indicating their intention to use the services of the Service under the conditions proposed by the Service and stated in the order parameters.

2 General Terms

2.1 This Agreement regulates the relations between the User and the Service related to the services provided by the Service, and supersedes all previous agreements between the Service and the User on the subject.

2.2 This Agreement does not supersede the laws and regulations effective in the countries where the User is registered and located, or the contractual relations between the User and the Electronic Payment System(s).

2.3 This Agreement shall be deemed to be accepted under the terms of the public offer accepted by the User in the course of submitting his Application, which is an integral part of this Agreement.

2.3.1 The information displayed by the Service about the Order parameters and conditions is considered a public offer.

2.3.2 The actions aimed at submitting a Order are considered an acceptance of the public offer and the fact that the User confirms their intention to make a transaction with the Service under the conditions stated by the Service right before the Order is submitted.

2.3.3 The date and time of the acceptance as well as the properties of the Order are recorded by the Service at the moment of the User's submitting of the Order.

2.3.4 The period of the User's acceptance of the Order is 30 minutes from the moment the Order is finished.

2.4 This Agreement comes into force at the moment the User completes the Order.

2.5 This Agreement becomes ineffective at the moment the funds are sent to the details provided by the User in the amount specified in the User's Order, or at the moment of cancellation of the Order.

2.6 Both the parties admit that this Agreement in electronic form is as effective as a written agreement.

2.7 The Magnetic Exchange reserves the right to make changes in the system of discounts and affiliate commissions unilaterally without any notifications to the User but with the obligatory publication of the current version of the system on the "Help" page, the sections "Exchange Bonus" and "Affiliate Program".

2.8 The Magnetic Exchange reserves the right to modify this Agreement unilaterally without prior notice but with the obligatory publication of the most recent version of the Terms on this page.

3. Subject matter of the Agreement

3.1 By using technical means of the Service, the User submits an Order, and the Service on its behalf and at the User's expense receives and transfers the amount of Electronic Units for a fee to the person or persons who want to buy them for an amount not lower than the one stated in the Order characteristics, as well as transfers the equivalent amount to the account specified by the User.

3.2 Any positive difference resulting from the activities described in the paragraph 3.1 of this Agreement, as an additional benefit received, shall be transferred to the Service as a bonus payment for commission services.

4. Terms of service


4.1 Processing of the User's Orders is fulfilled by the Service in compliance with the Privacy Policy (chapter 5 of the Agreement) and with the Anti-Money Laundering and Money Laundering Prevention Policy (chapter 6 of the Agreement).

4.2 Ordering services of the Service, managing the transaction process and obtaining information about the progress of the transaction by the User can only be made by using the corresponding user interface provided by the Service.

4.3 Transactions with electronic units are recorded by the Service in accordance with the regulations, rules and the format of the corresponding Electronic Payment System.

4.4 Any completed transaction conducted by the Service upon a User's Order is deemed irrevocable, i.e. cannot be canceled by the User after it has been completed, i.e. the User has received the payment due under the previously accepted conditions.

4.5 In case the funds are not received from the User within 15 minutes from the moment the Order has been submitted to the details provided by the Service, the Agreement on the conditions stated in the Order is considered terminated by the Service unilaterally as not being in force, without notice to the User.

4.5.1 In case the Agreement is terminated, the funds received after the term specified above are to be returned to the account of the sender within the next 24 hours. When refunding, all commission charges for the transfer of electronic units are deducted from the funds received at the User's expense. The Service is not responsible for possible delays in refunds if they are not the fault of the Service.

4.6 In case the amount of the received units differs from the amount stated by the User, the Service can terminate this Agreement unilaterally by canceling the order and return the funds received to the account of the sender within the next 24 hours. When refunds are issued, all commission fees for transferring the electronic units are deducted from the funds received at the User's expense. The Service is not responsible for possible delays in refunds if they are not due to the fault of the Service.

4.7 In case the funds are not sent to the account of the User within 24 hours from the moment the Order has been submitted, the User may terminate the Agreement by cancelling the Order and return the units in full in case no particular reason for the suspension of payment has been found.

4.7.1 A request to terminate the Order shall be fulfilled by the Service only if, at the moment of receiving such a request, the equivalent amount of money has not been sent to the account indicated by the User.

4.7.2 In case of termination, the return of the order is fulfilled by the Service to the account of the sender within 24 hours from the moment the termination request has been filed. The Service is not responsible for the possible delays in returning the units if they are not caused by the fault of the Service.

4.8 The Service has the right to involve external performers to fulfill its obligations.

4.9 The Service reserves the right to cancel the transaction in progress and return the Electronic Currency Units and/or financial means deposited by the User with a compensation of the fees of the Electronic Payment Systems to the User without explanations.

4.10. The Service reserves the right to refuse service in case the User has violated any provision of this Agreement.

4.10.1 In case the Service refuses to continue providing the service, it informs the User of its decision by email or phone call and freezes the account of the User and freezes all their Orders. Further, the Service returns the Electronic Units received by the User's request to the sender's account within 24 hours from the moment of their withdrawal. When refunds are made, all commission expenses for the transfer of Electronic Units are deducted from the funds received at the User's expense. The Service is not responsible for possible delays in refunds if they are not the fault of the Service.

4.10.2 All the subsequent orders initiated by the User after the Service has rejected the further User's requests are automatically frozen. The accounts connected to such Requests are blocked.

5. Privacy policy


5.1 To perform the transactions, the Service accepts the User's personal information, which the Service undertakes to keep in encrypted form, not to disclose, not to transfer to the third parties, except for the cases stated in the paragraphs 5.4, 5.5 and 6.5 of this Agreement.

5.2 All the transactions and personal data transfers from the User to the Service are secured with 256-bit SSL encryption.

5.3 The Service reserves the right to collect additional information about the User, if necessary, by any available means. All the information obtained as a result of such activities will not be made public or transferred to third parties, except as stated in the paragraphs 5.4, 5.5 and 6.5 of this Agreement.

5.4 The Magnetic Exchange reserves the right to share the User's personal data and the details of their transactions with law enforcement agencies upon their written request / court decision / decision of their own initiative (in case an investigation is needed), or with the User they belong to, provided such data is treated as confidential.

5.5 The Service reserves the right to share the details of transactions and the User's personal data related to them, upon a formal request of the Electronic Currency Settlement System, for internal investigations.

5.6 All the data concerning the User and the details of their transactions are stored in the database of the Service for five years from the moment the last Order was submitted by the User.

6. Limitation of liability

6.1 The Magnetic Exchange provides the Customer with its services 24 hours a day, 7 days a week and will do its best to keep the hardware and software tools, which are used to realize the features of the Service, running smoothly.

6.2 The Magnetic Exchange provides the Services on the "as is" basis, as described on the Service's website, without additional warranties of any kind.

6.3 By using this site, the User accepts that the liability of the Service is limited by the means received from the User for processing the required transaction; the User accepts that the Service gives no additional warranty and assumes no additional responsibility; neither does the User, except for the cases described in the paragraph 7.9.

6.4 The Service makes every effort, but does not guarantee the service's availability 24 hours a day, 7 days a week. The Service assumes no responsibility for any losses, lost profits or other expenses incurred by the User as a result of their inability to access the website or the services of the Service.

6.5 The Magnetic Exchange assumes no responsibility for any loss or damage as well as any expenses caused by delays, errors, or failures in processing any bank transfers or electronic currency transfers.

6.6 The Magnetic Exchange assumes no responsibility for any damage, loss of profit or any User's expenses caused by their false expectations in respect of the fees charged by the Service, profitability of the transactions or any other subjective conditions.

6.7 In case the User has provided incorrect information about the details of the payee, the Service is not liable for any losses or damages caused by this mistake.

6.8 By using the Service, the User assumes responsibility to pay taxes in accordance with the tax laws and regulations of the country of their residence. The Service is not a tax agent and will not inform the User of any possible tax charges through the Service.

6.9 The User shall reimburse losses and damages of the Service (the management company, executives and employees) in case of claim or demand, directly or indirectly related to the using the Service, unless they are caused by the guilty (intentional or careless) actions of the Service.

6.10 The User warrants that he/she is the owner of the amounts used in the transactions, or has legal grounds for such amounts.

6.11 The User acknowledges that the content of the Service falls under the protection of the legislation on the protection of property rights, intellectual property rights and copyrights. Unauthorized use of this content is illegal.

6.12 Neither the User nor the Service assumes any responsibility for delays or inability to fulfill their obligations arising from force majeure events, including natural disasters, fire, floods, terrorism, power failures, civil unrest, or the malfunctioning of Billing Systems, power supply systems, communication networks and Internet service providers.

6.13. Electronic Payment Systems and/or financial institutions are solely responsible for the funds entrusted to them by the User. The Service may not be a party to the agreement between the Payment system and/or financial institution and the User, and shall in no way be liable for improper or unauthorized use of the possibilities of the Electronic Payment System by the User, as well as for misuse of the functionality of the Electronic Payment System by the User. Mutual rights and duties of the User and the Electronic Payment System and/or the financial institution are regulated by the respective contracts.

7. Procedure for Acceptance of Claims and Settlement of Disputes


7.1 Claims and disputes, which arise while providing services to the User, are settled by negotiations between the User and the administration of the Service, according to the provisions of this Agreement.

7.1.1 Any claims under this Agreement may be received by the Service electronically by sending a message about the subject of the claim to the details (contact page), specified at the Service website.

7.2 If it is impossible to solve the matters by negotiations, the dispute shall be solved according to the current legislation at the place of registration of the Service.